I Said This, You Heard That (Standard Edition)

**NOTE: This is not a workbook. This edition was created for businesses and organizations. If you are looking for the version that complements the video series, order the Workbook Edition.

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Your wiring colors every conversation. It’s why some words inspire you and others overwhelm. Why some interactions delight you and others do not. Why some relationships are easy and others… aren’t. So before you open your mouth (or ears) again, read this book. The framework you’ll learn will unlock a better way to communicate with your loved ones, colleagues, friends, siblings, neighbors, and even the cashier at the grocery store. Included inside the book is a unique, scratch-off code that provides instant access to a 40-question digital assessment to identify your wiring. Plus, you'll also find quick-reference guides to learn and remember the framework and conversation starters for use at home, work, or with any group.

About the Author:
Kathleen Edelman has one goal in life: to help people learn to speak kindly to one another. She has spent 30 years counseling and coaching kids and families on the art of communication, using the four temperaments as a foundation. She has a master’s degree in Christian Counseling Psychology; a big heart for educators, parents, and leaders; and a surprising passion for trucks and clay shooting. She is married and has two grown children.